Porch & PumpkinsPorch & Pumpkins

Terms & Conditions

Please read these terms carefully before booking. By placing an order with Porch & Pumpkins, you agree to be bound by them.

Effective Date: July 28, 2026

PLEASE READ THESE TERMS CAREFULLY BEFORE BOOKING. By placing an order with Porch & Pumpkins, you agree to be bound by these Terms and Conditions.

1. About us

These Terms and Conditions (“Terms”) govern your use of the website porch-and-pumpkins.com and any services provided by Porch & Pumpkins(“Porch & Pumpkins,” “we,” “us,” or “our”). Our contact information is at the end of these Terms.

By booking a package, placing an order, or otherwise engaging our services, you (“Client,” “you,” or “your”) acknowledge that you have read, understood, and agreed to be bound by these Terms.

2. What we sell

Porch & Pumpkins sells seasonal pumpkin packages consisting of pumpkins, gourds, hay bales, and related natural décor items. Depending on the package you select, our service includes one or more of the following:

  • Drop-off packages (e.g., Tahoe Basic, Tahoe Classic): Delivery of the pumpkins and materials to the front porch or designated location at your property. Client is responsible for arrangement, placement, and all care thereafter.
  • Full-service packages (e.g., Sierra Signature, Lakefront Luxe, Sierra Neutrals): Delivery, on-site professional arrangement and staging of the display, and end-of-season pumpkin removal.
  • Optional add-ons:Additional Grand Prize pumpkins, hay bales, design & setup upgrades, and end-of-season removal for drop-off tiers.

Our service ends when the pumpkins are delivered and (if applicable) staged. Nothing beyond that is included in the price.

3. Booking, payment, and confirmation

3.1. Booking. Bookings may be placed through porch-and-pumpkins.com or by contacting us directly. Your booking is not confirmed until you receive a written confirmation email from us specifying the scheduled installation window.

3.2. Payment. Full payment is due at the time of booking unless otherwise agreed in writing. We accept credit and debit cards, Apple Pay, and Google Pay via our secure third-party payment processor. Prices are in U.S. dollars and exclude any applicable taxes, which you are responsible for paying if required by law.

3.3. Booking window. Installation windows are typically scheduled between the last week of September and the third week of October, subject to availability. We will assign a delivery date and provide a 2–4 hour arrival window by text or email 24–48 hours in advance.

4. Cancellations, rescheduling, and refunds

4.1. Cancellation by Client.

  • 7 or more days before scheduled installation: Full refund, minus a $25 processing fee.
  • Fewer than 7 days before scheduled installation: No refund; credit toward a future season may be offered at our discretion.

4.2. Rescheduling by Client. You may reschedule once at no charge if requested more than 72 hours before your installation window. Rescheduling within 72 hours is subject to a $75 rescheduling fee and availability.

4.3. Cancellation or rescheduling by Porch & Pumpkins. We reserve the right to reschedule for any reason, including but not limited to inclement weather, wildfire evacuation, road closures, supplier shortages, or safety concerns. Where we reschedule, you will receive a new installation window at no additional cost. Where we cancel and cannot reschedule within the season, you will receive a full refund.

4.4. No-show / access denied. If we cannot access your property on the scheduled date (locked gate, unrestrained dog, no legal parking, address inaccurate, or otherwise), a $75 re-delivery fee applies. If access cannot be arranged within the season, no refund is due.

5. Delivery and installation

5.1. Client responsibilities. You are responsible for:

  • Providing an accurate delivery address and any access instructions (gate codes, key locations, dog restraints).
  • Ensuring the delivery area is safe and legally accessible.
  • Confirming that any HOA, community, or municipal restrictions on seasonal décor are satisfied.
  • Being available or providing entry access during your confirmed installation window (though your physical presence is not required).

5.2. Design authority. For full-service packages, our team makes final decisions on arrangement, placement, and design based on the professional judgment of our stylists and the physical characteristics of your porch. We welcome your preferences and photos in advance, but design revisions requested after installation are subject to a service fee.

5.3. Property alterations. Our installation may involve placing pumpkins on stairs, railings, hay bales, and other porch surfaces. We do not modify, drill into, or permanently attach items to your property. You are solely responsible for any damage to your property caused by items placed by us in the ordinary course of installation, including but not limited to staining, scratching, moisture damage, or discoloration from natural produce.

6. Limitation of warranty — read carefully

6.1. Pumpkins are perishable natural produce. Pumpkins, gourds, hay, and related items sold and installed by Porch & Pumpkins are natural agricultural products. Their appearance, longevity, and structural integrity are subject to weather, wildlife, temperature, humidity, sun exposure, and the passage of time.

6.2. Our service is limited to delivery and, if paid for, on-site staging. Once the pumpkins have been delivered (drop-off packages) or delivered and staged (full-service packages), our service obligation is complete. We provide no warranty, guarantee, or promise regarding the condition, appearance, or longevity of the pumpkins or décor items after the point of delivery and installation.

6.3. NO POST-INSTALLATION WARRANTY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE PUMPKINS AND DÉCOR AFTER DELIVERY, INCLUDING BUT NOT LIMITED TO:

  • Damage caused by wildlife, including but not limited to bears, deer, coyotes, raccoons, squirrels, chipmunks, birds, and rodents;
  • Damage caused by weather, including but not limited to rain, snow, wind, hail, freezing temperatures, extreme heat, direct sun exposure, and wildfire smoke;
  • Theft, vandalism, tampering, or intentional destruction by any third party;
  • Natural decomposition, including softening, splitting, sagging, discoloration, mold, mildew, insect infestation, or odor;
  • Damage caused by you, your family, your guests, your pets, or any other person with access to the property;
  • Damage caused by children playing with, carving, moving, or otherwise interacting with the pumpkins;
  • Any change in appearance due to normal aging of natural produce over the course of the fall season.

6.4. Limited delivery-condition guarantee. We do inspect pumpkins before delivery. If a pumpkin arrives at your property with a pre-existing defect (visible split, soft spot, or mold present at the moment of delivery), you must notify us in writing at hello@porch-and-pumpkins.com within 24 hours of delivery with photos. We will, at our option, replace the affected pumpkin free of charge or issue a partial refund proportionate to the value of the defective item. Claims made more than 24 hours after delivery are not eligible for replacement or refund under any circumstances.

6.5. AS-IS after delivery.All pumpkins and décor are delivered and staged “AS-IS” and become the sole responsibility of the property owner from the moment of delivery.

7. End-of-season removal

7.1. End-of-season removal is included with our full-service packages and available to drop-off packages as a paid add-on. When ordering your package, you can schedule a pickup window between November 4 and November 30 each season (for drop-off packages, for an additional $200). If we cannot access the property during the pickup window and cannot reschedule within a reasonable timeframe, the pumpkins become the property and responsibility of the homeowner for disposal.

7.2. Disposal method. Usable pumpkins collected during removal are donated to partner farms for livestock feed. Non-usable pumpkins and organic materials are composted. Nothing is landfilled.

8. Photography and marketing use

8.1. License granted. By booking with us, you grant Porch & Pumpkins a non-exclusive, royalty-free, perpetual license to photograph the completed installation at your property and to use those photographs in our marketing, social media, website, and printed materials.

8.2. No identifying information. We will not include your name, house number, or other personally identifying information in any published photograph without your prior written consent.

8.3. Opt-out. You may opt out of marketing photography by notifying us in writing at hello@porch-and-pumpkins.com at or before the time of installation.

9. Limitation of liability

9.1.TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PORCH & PUMPKINS, ITS OWNERS, EMPLOYEES, CONTRACTORS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST GOODWILL, PROPERTY DAMAGE BEYOND THE INSTALLATION AREA, OR PERSONAL INJURY ARISING OUT OF OR IN CONNECTION WITH THE SERVICES.

9.2. Cap on damages. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO US FOR THE SPECIFIC INSTALLATION GIVING RISE TO THE CLAIM.

9.3. Basis of the bargain. You acknowledge that the pricing of our services reflects the allocation of risk set forth in these Terms, and that we would not provide the services on any other basis.

10. Indemnification

You agree to indemnify, defend, and hold harmless Porch & Pumpkinsfrom and against any claims, demands, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your use or misuse of the pumpkins or décor after delivery; (b) any injury or damage to any person or property caused by the pumpkins or décor after delivery; (c) your breach of these Terms; or (d) your violation of any applicable law or the rights of any third party.

11. Force majeure

We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, wildfire, snowstorm, flood, road closures, government orders, pandemic, labor disputes, or supplier failures. In such cases, we will reschedule or refund at our discretion.

12. Governing law and disputes

12.1. Governing law. These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles.

12.2. Venue. Any dispute arising out of these Terms shall be resolved exclusively in the state or federal courts located in the State of Nevada.

12.3. Informal resolution. Before filing any claim, you agree to first contact us at hello@porch-and-pumpkins.com and attempt in good faith to resolve the dispute for at least 30 days.

12.4. Waiver of class actions. You agree that any dispute will be resolved on an individual basis and not as part of any class or representative action.

13. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of the services after any update constitutes acceptance of the revised Terms. For material changes, we will provide reasonable notice by email to active clients.

14. Severability and entire agreement

If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary and the remaining provisions will remain in full force. These Terms constitute the entire agreement between you and Porch & Pumpkins with respect to the services and supersede any prior agreements or communications.

15. Contact

Questions about these Terms? Contact us:

Porch & Pumpkins
Email: hello@porch-and-pumpkins.com